Our Service & Information

The Alpenrose at a glance

We give you virtually everything that you would have to pay for at other hotels. We say inclusive … and guests who don’t know us very well are always astounded. “You mean everything is included in the price?” they ask in amazement. That’s because our prices include not only the use of the hotel's wellness facilities but also food and drink for the whole day, the daily fitness and relaxation programme and supervision of children in the Kids’ Club and Youth Club.

Come in and “come home”. We start taking care of your wellbeing as soon as you step through the door. We guarantee your room will be ready for you by 3 p.m. If you arrive earlier you are welcome to use the wellness facilities until your room is available. Please let us know if you will arrive after 7 p.m. You can make use of your room until 10.30 a.m. on the day of departure. 

All suites and rooms at Alpenrose are non-smoking rooms and we kindly ask guests to help us become a healthy, alpine regeneration station free from harmful substances...Many thanks!

Our all-day culinary programme is one of our extras that comes at no extra cost. Every day our kitchen team endeavours to cook varied dishes for many different tastes. If you have special wishes – e.g. lactose-free, gluten-free or vegan meals – then please let us know before your arrival. We want to delight your palate too! 

We are there… to meet the wishes of our guests. That is why we have long opening hours. 

Spa and sauna facilities open daily from 10.00 a.m. to 8.00 p.m.
Temple of Vitality open daily from 9.00 a.m. to 7.00 p.m.
Beauty farm open daily from 9.00 a.m. to 7 p.m. 

Hairdressers open Tuesdays and Fridays from 1.00 p.m. to 7.00 p.m.
Fit & Fun House open daily from 7.45 a.m. to 6.45 p.m.
Kids’ Club and Youth Club providing daily supervision from 9.30 a.m. to 10.00 p.m.


If you let us know your treatment preferences when making your room reservation then it will be easier for us to fulfil your requests for a specific beautician, your favourite masseur or a particular time. Even though we offer our extensive treatment programme all week long, we are always well booked. 

Location & Getting Here

We will be pleased to pick you up from Jenbach station (approx. 3 km distance) and drop you off again when you depart. Make use of our free shuttle service to the hotel.

Munich – Rosenheim – Kufstein – Wörgl – destination station Jenbach

Zurich – Buchs – Feldkirch – Destination station Innsbruck and then on to Jenbach.

We will be pleased to pick you up from Innsbruck station if you prefer.

Price per journey Station Innsbruck: €40.00
Price per journey Airport Innsbruck: €52.00

Please let us know your arrival time in advance! 

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